Want to be a NetIxchange Affiliate?

We are no longer affiliated with NetIchange, a.k.a MailboxIxchange. We are very sorry that this relationship deteriorated, but Mr. Seldana left us NO CHOICE, and we had multiple ongoing problems with their system:

1. Initial attempts last summer at getting their RSS feed working were unsuccessful, requiring over 15 hours of our programming to “fix” their feed.
2. A month later, they re-engineered their website, and the technicians idiotically changed all of their product ID numbers so the feed no longer worked. Instead of send people to the correct products, they were sent to completely different items. Incredible, but we slogged through yet another manipulation of their feed to get our site working again.
3. Although a dedicated 800 number was offered in initial conversations, after all was working, we were then told that it couldn’t be done. A minor detail, but since we didn’t get paid for phone orders, it added up.
4. The typical cookie offered in the affiliate world was ignored, and sales were “disallowed” entirely if they determined that the customer had visited their website too, or if they had ever bought from them before.
5. in one particular month, over $1200 in commission was reversed due apparently to improper crediting phone orders to us, (huh?) and from pre-existing customers buying through our links instead of their own. That was the “I should have seen it coming” moment I refer to below.
6. At the outset of our arrangement last summer, affiliate payments came within 10 days of the end of the month, but got later and later, dragging on past 45 days in January, only after multiple requests for payment required.
7. Even now at this writing, his affiliate page shows commissions available up to 12%, he continued to deny that there was anything available higher than 10%, and even cracking 20k in sales wouldn’t get us bumped.
8. The final blow came when we were told on a moments notice that we could cease using their affiliate feed and go to static .html links (an impossible task) or have commissions cut in half.

We are now continuing to seek out other vendors of mail products, and will never again put “all our eggs in one basket”. We will continue forward undaunted in our quest to become the number one resource on the web for mail and identity theft products and services.

What follows below, is the entire email thread (read from the bottom up) that led to this dissolution, with only my contact info snipped out. I’m posting this here so others affiliates can be aware of what happened, and because David said the remaining money owed us will be paid “some time in the future”. Fine.

>>>
From: David Saldana
Date: Wed, 4 Feb 2009 00:38:44 -0500

To: <snip name>
Subject: Re: Mailboxixchange Affiliate program
You know what, since you want to accuse me of committing some kind of deception, which I take very personally and have never done, I am just going to shut your account off, effective immediately. As for any payments that are due to you, you will get them some time in the future.

-ds

On Wed, Feb 4, 2009 at 12:18 AM, <snip> wrote:
Okay David… For the record, I think this is unfortunate, but its your business to run as you wish.

How fortunate you are that in this economy, you apparently dont need my 15 – 20 k in monthly sales.

Your inability to give us a good data feed and to accurately track traffic is something i COULD have tried to work with, and we jumped through all of your hoops attempting to do so.

However, for you to now tell me with no notice that this is “effective immediately”, and to cut my commission in half, is totally unacceptable.

Furthermore, to pay late for the past two months in a row only after i repeatedly had to ask for payment is ridiculous.

I should have seen the writing on the wall back in October, when a large percentage of sales began getting disallowed as “mistakes”, and your payments started coming later and later.

I’ll continue to investigate other options for the site immediately, and as soon as i find something, we’ll get your name and products off the site just as soon as possble.

In the meantime, i’ll expect full payment for January’s sales before the final day of February per our prior agreeement.

I’ll assume just a 5 percent commission past February 3rd, but i’ll try to minimize any sales just as fast as humanly possible.

Sorry things didnt work out. Best of luck…

Please pardon any typos, as this was sent from my cellular phone…

<snip>
<snip>
<snip phone>
________________________________________
From: David Saldana
Date: Tue, 3 Feb 2009 23:30:35 -0500
To: <snip name>

Subject: Re: Mailboxixchange Affiliate program
As I stated before, you do not need to change to the html site.

And yes, this is effective immediately. If you want to change the structure immediately, that is your decision.

If you switch over to the other site, your commissions will probably decrease by half anyway, because it will be structured as it should have been from the beginning. Of course these are estimates, it could go down by a lot more, After I did some research I realized it could go down as much as 2/3 rds, but again, this is the way it should be……whoever “touches” the customer first will get the commission.

-ds
On Tue, Feb 3, 2009 at 11:24 PM, <snip> wrote:
So yes, you’re unable to provide correct data feeds to that .html site?

And “immediately” as in all sales Feb 3 and beyond? I need to drop everything and change to the ..html site tomorrow or get cut to 5 percent?
Please pardon any typos, as this was sent from my cellular phone…

<snip>
<snip>
<snip phone>
________________________________________
From: David Saldana
Date: Tue, 3 Feb 2009 20:21:26 -0500
To: <snip name> <snip>
Subject: Re: Mailboxixchange Affiliate program
You can still send visitors to the php site, its just that with the other program, I can add parameters to our html links. so you can continue sending traffic to php, and I can send traffic to html site.

I would estimate your commission to be cut in half anyway, when this happens.

This is effective immed.

-ds
On Tue, Feb 3, 2009 at 6:21 PM, <snip> wrote:
Thanks for the Dec payment, I see it’s arrived.

Well, obviously I don’t want the commission cut in half, but are you still unable to provide us with a datafeed that will send my visitors where you want – which is to the .html site?

If so, that really presents a problem, and we’d need a reasonable amount of time to make an adjustment, since it would all have to be done by hand, including 301 redirects of the old pages. Or, am I mistaken, and you ARE able to give us a datafeed?

When do you see this taking effect? How much notice are you giving me?

Thanks,

<snip>
<snip url>
<snip phone>

From: David Saldana [mailTo: <snip name>netixchange1@gmail.com]
Sent: Tuesday, February 03, 2009 8:21 AM
To: <snip name> <snip>
Subject: Mailboxixchange Affiliate program

<snip>,
We have looked into changing our link structure. Unfortunatly because you choose to send traffic to the .php site, and we send traffic to the html pages, there is no way for us to record “touching the customer first”. For a long time I have overlooked that, but that time is over. I am giving you two options:

1. We cut your commission in half and leave everything as is.
2. You go back to the other system, where we can add our tracking code to our ads.

The decision is yours to make.

Please advise asap

–
David Saldana
President
Netixchange Inc.